– It All Starts Here


Amanda Brown

Phoenix, AZ, USA

Amanda Brown
Phoenix, AZ

Bachelor of Science in Geography Dec 2021
Minor in Organizational Leadership GPA 3.78/4
Certificate in GIS
Arizona State University, Tempe, Arizona
• Dean’s List: Spring 2021

Associates of Liberal Arts in General Studies Dec 2013
Pima Community College, Tucson, Arizona GPA 3.5/4

Starbucks Coffee Co 2008-Dec 2021
Store Manager, Phoenix, Arizona 2016-Dec 2021
• Directed the opening of a new store in 2016 in less than two months
• Streamlined schematics and systems to organize according to unique layout
• Created routines for different roles and dayparts including cleaning and beverage making
• Motivated peers about the value of inclusivity and work/life balance
• Implemented custom hiring system and hired/onboarded over 200 employees, promoted nine shift supervisors and one assistant store manager
• Navigated during times of crisis including power outages and police lockdown

GEICO Auto Insurance Feb 2010-June 2012
Claims Service Representative, Tucson AZ
• Managed time to complete a daily diary of priorities, assisted peers to complete their diaries
• Wrote professional letters to policy holders and claimants
• Communicated with multiple third parties on a daily basis
• Resolved claims with due diligence, fairness and efficiency

Starbucks March 2019
• Led an exclusive coffee tasting for the CEO and his peers
• Self-taught a rare brew method- Siphon Brewing, and taught others
St. Mary’s Food Bank Nov 2018
• Helped put together food bags/boxes for visiting patrons
St. Vincent de Paul Dec 2016-Dec 2018
• Volunteered every December with peers to make meals for families
• Learned quickly how to make multiple pizzas in big batches with varying recipes

Amanda Brown

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Posted 2021-12-22 under Geography